Privacy Policy

Last updated: 5/31/2025

1. Information We Collect

When you use Storesbay, we collect the following types of information:

Account Information

  • Name and email address (through Clerk authentication)
  • Profile information you choose to provide
  • Subscription and billing information

Usage Data

  • Emails generated and their content
  • Websites analyzed for persona detection
  • Usage statistics and analytics
  • Service interaction logs

Technical Data

  • IP address and device information
  • Browser type and version
  • Session data and cookies

2. How We Use Your Information

We use your information to:

  • Provide and improve our AI email generation service
  • Process payments and manage subscriptions
  • Provide customer support
  • Send service-related communications
  • Analyze usage patterns to improve our service
  • Comply with legal obligations

3. Information Sharing

We do not sell your personal information. We may share your information with:

  • Service Providers: Clerk (authentication), Lemon Squeezy (payments), OpenAI (AI processing)
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, sale, or acquisition

4. Data Security

We implement appropriate security measures to protect your information, including:

  • Encryption of data in transit and at rest
  • Secure authentication through Clerk
  • Regular security audits and updates
  • Limited access to personal information

5. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. Specifically:

  • Account data: Until account deletion
  • Email generation history: Up to 2 years
  • Billing records: As required by law (typically 7 years)
  • Usage analytics: Aggregated and anonymized indefinitely

6. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Delete your account and associated data
  • Export your data
  • Opt out of marketing communications

To exercise these rights, contact us at hamasakhtar5@gmail.com

7. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, including:

  • Essential cookies for authentication and security
  • Analytics cookies to understand usage patterns
  • Preference cookies to remember your settings

You can control cookie settings through your browser preferences.

8. Third-Party Services

Our service integrates with third-party providers:

  • Clerk: User authentication and management
  • Lemon Squeezy: Payment processing and subscription management
  • OpenAI: AI-powered email generation
  • Vercel: Hosting and deployment

Each service has its own privacy policy governing their use of your data.

9. International Transfers

Your information may be processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including standard contractual clauses and adequacy decisions.

10. Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

11. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of material changes by email or through our service. Your continued use constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this privacy policy or our data practices: