Terms of Service
Last updated: 5/31/2025
1. Service Description
Storesbay provides an AI-powered cold email generator service that helps users create personalized outreach emails. Our service includes:
- AI-generated personalized cold emails
- Smart persona detection from websites
- Multiple tone options (Professional, Casual, Persuasive)
- Email generation history and analytics
- Priority customer support
2. Subscription Plans
We offer the following subscription tiers:
- Starter ($9/month): 75 AI-generated emails per month
- Professional ($39/month): 500 AI-generated emails per month
- Enterprise ($99/month): Unlimited AI-generated emails
All plans include smart persona detection, multiple tone options, and email support. Higher tiers include additional features as specified on our pricing page.
3. Payment Terms
Subscription fees are billed monthly in advance. Payment is processed through our secure payment processor (Lemon Squeezy). By subscribing, you authorize us to charge your payment method for the selected plan.
Subscription renewals are automatic unless cancelled. You may cancel your subscription at any time through your account dashboard or by contacting support.
4. Cancellation Policy
You may cancel your subscription at any time by:
- Accessing your billing dashboard and clicking "Cancel Subscription"
- Contacting our support team at hamasakhtar5@gmail.com
Upon cancellation, you will retain access to your subscription benefits until the end of your current billing period. No refunds are provided for partial billing periods.
5. Refund Policy
We offer a 7-day money-back guarantee for new subscribers. If you are not satisfied with our service within the first 7 days of your initial subscription, contact us athamasakhtar5@gmail.comfor a full refund.
Refunds are not available for:
- Subscription renewals beyond the first 7 days
- Partial usage of monthly email quotas
- Account suspensions due to Terms of Service violations
6. Acceptable Use
You agree not to use our service to:
- Send spam, unsolicited, or illegal communications
- Violate any applicable laws or regulations
- Infringe on intellectual property rights
- Harass, threaten, or abuse others
- Distribute malware or malicious content
7. Contact Information
For customer support, billing questions, or to report issues:
- Email: hamasakhtar5@gmail.com
- Response time: Within 24 hours for paid subscribers
8. Limitation of Liability
Storesbay is provided "as is" without warranties. We are not liable for any indirect, incidental, or consequential damages arising from your use of our service.
9. Changes to Terms
We may update these terms at any time. Continued use of our service constitutes acceptance of updated terms. We will notify users of material changes via email.